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Provider profile checklist

Prepare a clear and accurate public presence.

Name and contact details

Use the name patients should recognise, an authorised public business email, a working phone number and your official website. Keep private staff contacts out of your public profile.

Location and service area

Check your province and city against the available location data. Add the physical address or describe the service area accurately. Do not invent a location to bypass a missing option.

Services and operating hours

Use concise service descriptions and current hours. State referral or access requirements accurately. Do not promise treatment outcomes, instant availability or services that your team cannot provide.

Review before publication

Check spelling, contact consent and image rights. Submit the information through the secure provider onboarding process. Publication is separate from clinical or operational authorisation.