Umsiti Health Pricing Plans
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1x Virtual Consultation (15–20 mins)
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E-prescription or Sick Note (if applicable)
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Basic health advice or referral
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POPIA-compliant digital health record
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✅ No subscription required — pay only when you need care.
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2x GP or Specialist Virtual Consultations
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Unlimited e-prescriptions & sick notes
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Priority appointment booking
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1x Monthly Mental Health or Lifestyle Coaching Session
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Free follow-up on any diagnosis
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✅ Affordable monthly care for consistent support.
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Covers up to 4 family members
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Up to 6 Virtual Consultations per month
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Covers GP, Paediatrics, Gynaecology, Dermatology, etc.
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Shared family health records (secure & private)
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Free referrals & result reviews for all members
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1x Annual Dental or Vision Screening Voucher
Frequently Asked Questions (FAQ)
Q1: Can Umsiti Health treat emergency medical conditions?
A: No. If you are experiencing severe symptoms (e.g., chest pain, difficulty breathing, seizures), please go to the nearest emergency facility or call 112/10111.
Q2: Will my medical records be shared with third parties?
A: No. Umsiti Health protects your personal information under POPIA and only shares data with third parties if required by law or if you explicitly consent (e.g., pharmacy, referred specialists).
Q3: Can I get prescriptions through the app?
A: Yes. After a consultation, your provider can issue a digital prescription, which you can download or send to a registered pharmacy of your choice.
Q4: What happens if my doctor is late or doesn’t show up?
A: If your provider misses a session, Umsiti will reschedule the appointment or issue a credit to your account for use with another provider.
Q5: How do I cancel a subscription?
A: You can cancel via your dashboard at least 7 days before the next billing cycle. Late cancellations will apply to the next month.
Q6: Is Umsiti Health covered by medical aid?
A: Umsiti Health is not a registered medical aid. Some insurers may reimburse your consultation if you submit a valid invoice, but this is at their discretion.
For detailed terms and conditions, please visit our terms and conditions page
Our Client Happy Say About Us
“Fast, friendly, and reliable care!”
“I booked a same-day virtual consultation for a persistent skin rash — within minutes I was connected to a knowledgeable doctor who diagnosed me and sent a prescription straight to my pharmacy. Umsiti Health is a game-changer for people like me who hate waiting rooms.”
Jane Martin
“My entire family is covered, and it’s affordable!”
“With the Umsiti Family Plan, I don’t have to stress about my kids getting sick after hours. We’ve done everything from paediatric checkups to gynaecology follow-ups — all from home. It’s convenient, secure, and worth every cent.
john Martin
“Professional care that respects my privacy.”
“Mental health care is deeply personal, and Umsiti made it easy to get support without feeling judged. My psychiatrist was warm, qualified, and completely confidential. I’ve already recommended Umsiti to three friends.”
Remy Smith